The Connected Company: How Distributed Organism Businesses are Rising Against the Machine to Build a More Connected World

"Companies are not really machines, so much as complex, dynamic, growing systems. After all, companies are really just groups of people who have banded together to achieve some kind of purpose. [...] For many years the machine view has prevailed, and many companies are designed as information-processing and production machines. But information processing is not learning. Production is not learning. Learning is a creative process, not a mechanical one. Many critical factors in business cannot be easily counted, measured or controlled."