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This book is about what happens when women are the storytellers too—when we speak from our authentic voices, when we flex our values, when we become protagonists in the tales we tell about what it means to be human.
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“Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.”
—Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)
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In the tradition of HEARTLAND and THE YELLOW HOUSE, a major non-fiction debut, an environmental and moral reckoning of three generations in a Maine paper mill town.
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A guide to building a learning culture that can sustain careers—and companies—for decades, from a top executive at Udemy, the world’s largest online education platform.
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A guide to successful community moderation exploring everything from the trenches of Reddit to your neighborhood Facebook page.
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