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"In the 80's, many began their search for excellence. Over three decades later, the search still continues for many of us and, for others, the search has just begun.
We were intrigued by the concept of excellence in both the personal and organizational domains. So, we began on a journey to understand excellence and soon found that a significant barrier exists. Excellence did not have a generally accepted definition. Thus, any further value we could contribute to the understanding of excellence must be predicated on unshakable bedrock and pillars sanctioned by all those in search of excellence. In short, a common working definition of excellence must be derived."
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"Has your company's bottom line taken a serious hit because of today's lousy economic climate? Has your company tried to fix the situation by undergoing a round or two of layoffs only to see your productivity plummet because of reduced morale and your better performing employees jumping ship to other companies or surfing the internet for job postings on your time? If so, would you like to turn your situation around instantly—as in overnight? If you think something like this is impossible, think again. The secret for turning things around is to tap into the discretionary effort of your employees—get them excited about coming to work and applying every bit of energy, creativity and passion they have toward performing their jobs instead of doing only what they have to do to in order to stay employed."
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