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"When you get accountability wrong, don't expect anything else to go right in your job, on your team, or in the organization as a whole. Treating only the symptoms of dysfunction that stem from poor accountability practices will cause you to lose time and miss opportunities to get real traction towards the results you want.
When you get accountability right, everything else will go right as you execute, overcome obstacles, and work to get results."
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"Because we all hold on pretty tight to what we know, even if it ain't so, we tend to push back on the notion of feedback—solicited or not. How do you work up the courage to admit your reality may not actually be the reality and seek out the opinions of others? As with everything related to change, it all starts with making a personal choice—taking accountability for seeing things as they really are."
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