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"Everyone always talks about the customer but in my opinion change must start from the inside first. . .
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"[M]ost organizations and managers today focus on the amount of time that employees appear to spend doing something and not on what they actually produce. This has to change. Just because employees are “putting in hours” doesn’t mean anything.
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"It’s not like we delivered 'the memo' and poor, working class and middle class folks flubbed it and failed the test. We were simply never given the memo. " ~John Hope Bryant
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"As I looked around me, throughout the course of my life, it just dawned on me that Americans' and America’s real value was hiding in plain sight. " ~John Hope Bryant
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"The most dangerous person in the world is a person with no hope. " ~John Hope Bryant
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