ChangeThis: Issue 119
"We now live differently, learn differently, communicate differently, an ultimately, think differently. ... We have internalized Moore's Law. Its beat is now our heartbeat; its pace of change is now the heartbeat of civilization."
"Companies, communities, and individuals fall for many reasons, but one of the most common—and easily avoidable—is the failure to reinvent. Those who feel the most secure in the status quo are in fact the most vulnerable. ... The disruption of ongoing innovation eventually topples any organization that fails to keep moving—to reinvent."
"I don't believe much in change 'management.' That suggests we have the power to change forces much greater that we are. I do very much believe in change readiness—preparing yourself and your team for the opportunities that change affords."
"To succeed in a customer-centric world, we must truly see our customers. Not stalk them, but understand them. ... Indeed, the ability to see—to know where to look, to decode meaning from a glut of information and interactions, and reflect that understanding in our customer experience—is today's primary source of competitive advantage."
by Kirk Dando
"All leaders are conductors, steering their corporate 'trains' onward, upward and ever forward with knowledge, experience, confidence and enthusiasm—and, above all else, passion and a sure and steady hand. So ... exactly what kind of train are you running here?"
"It is very common to hear sales and marketing leaders talk about 'relationship.' ... We have to go toward something deeper and more at the core of relationship. I call it the Essence-to-Essence connection. Something in us connects with something outside of us, at a core level, and meaningful magic happens."
