News & Opinion RSS
From Robert Townsend's classic book Up The Organization comes this beauty. For those of you that haven't read the book or forgotten it, it has short alphabetical chapters and the chapter called "Killing Things, V. P.
Continue reading
I have found some supplemental reading to our recent Unstoppable podcast. Chris Zook (Unstoppable) has been writing a blog for Harvard Business Online.
The online site has recruited Bob Sutton (No-Asshole Rule, Hard Facts), Sylvia Ann Hewlett (Off-Ramps and On-Ramps), and Michael Watkins (First 90 Days) among others.
Continue reading
The Three Signs of a Miserable Job>>The Wall Street Journal | Employed and Unhappy
In "Three Signs," Mr. Lencioni tackles the question of why so many people are unhappy at work. The issue is a hot one in management-consulting circles, with many companies citing high employee turnover as one of their biggest problems.
Continue reading
Tom Markert, the author of You Can't Win a Fight with Your Boss, yesterday came out with another little book of encouragement and advice, this time for the hard workers who deal with keeping clients satisfied. It's called You Can't Win a Fight with Your Client: & 49 Other Rules for Providing Great Service. Each "rule" is a short entry on how to manage your relationships with clients - large accounts or small.
Continue reading
There are two fields I follow on a daily basis, the baseball and the business. Those two worlds got all tangled up and nicely intertwined in my reading life this past weekend. On Friday, there was a NYT interview with the Sage of Omaha, Warren Buffett, about one of his favorite topics, baseball.
Continue reading