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Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service

By Donna Cutting

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The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business's internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet experience, guaranteeing repeat business and stellar word of mouth.

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Book Information

Publisher: Wiley.
Publish Date: 01/01/2008
Pages: 256
ISBN-13: 9780470174012
ISBN-10: 0470174013
Language: English

Full Description

The Celebrity Experience combines the best practices of the business world with those of the celebrity world to create a practical and proactive guide for anyone who wants to bring their business's internal and external customer service to the level of star treatment. Based on the unique ways celebrities are treated, the book shares techniques you can use to treat your customers to a red-carpet experience, guaranteeing repeat business and stellar word of mouth.

About the Author

Donna Cutting speaks, consults, and writes on the topics of employee engagement and customer service. She spent almost two decades managing creative programs and leading employee morale initiatives in the healthcare field.

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