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Empathy Advantage: Leading the Empowered Workforce

The Empathy Advantage: Leading the Empowered Workforce

By Heather E McGowan and Chris Shipley

Empower and Inspire Human Potential In the decade before the Covid-19 pandemic, change was coming so quickly and across so many vectors that most business leaders - so busy tackling one new challenge after another - missed the trendlines that would collide in the early months of 2020 and forever change their workforce and how they lead it for generations to come.

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Book Information

Publisher: Wiley
Publish Date: 03/08/2023
Pages: 240
ISBN-13: 9781394155514
ISBN-10: 1394155514
Language: English

Full Description

Empower and Inspire Human Potential

In the decade before the Covid-19 pandemic, change was coming so quickly and across so many vectors that most business leaders - so busy tackling one new challenge after another - missed the trendlines that would collide in the early months of 2020 and forever change their workforce and how they lead it for generations to come.

In The Empathy Advantage: Leading the Empowered Workforce, Heather E. McGowan and Chris Shipley team up again to deliver a guidebook for leaders navigating the uncertainty of a post pandemic world in a sequel to their successful book The Adaptation Advantage. Leaders today must acknowledge and respond to the fundamental shifts that lay the foundation for effective leadership: From managing people to enabling success, from viewing peers as competitors to seeing them as collaborators, from applying extrinsic pressure on workers to unlocking intrinsic motivation, and from driving productivity with unquestioned authority to inspiring value creation by leading with empathy.

In this book, you will learn about the five interlocking trends that brought us the empowered workforce: The Great Resignation, the Great Refusal, the Great Reshuffle, the Great Retirement, and the Great Relocation collectively delivered the Great Reset. These trends, building for a decade prior to the pandemic, saw employees leading jobs; restructuring where and how they work, accelerating retirement, and reordering the role of work in their lives.

The Empathy Advantage offers advice on how to lead a complex, diverse, and multi-generational workforce to out-perform your competition. This book will inspire you to:

  • Rethink Your Workforce You'll gain new insights into today's empowered workforce and how best to tap their intrinsic motivations.
  • Rethink Your Organization You'll learn how to reorganize work to become resilient in continuous change.
  • Rethink Your Leadership You'll discover superpowers and unleash your Empath Advantage.

Whether you are a seasoned executive or an emerging leader, The Empathy Advantage: Leading the Empowered Workforce speaks to those who are ready to embrace a more influential and engaging form of leadership, and will earn a place in the libraries of anyone with responsibility for recruiting, engaging, leading and retaining the next generation of workers.

About the Authors

Future-of-work strategist, thought leader, researcher, and author Heather E. McGowan is one of the leading voices on the Future of Work. McGowan is a sense maker, a dot connector, a deep thinker, and a pattern matcher who sees things that others miss. Heather gives people the courage and insight that illuminates their path forward.

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Chris Shipley has documented, influenced, and predicted the impact of technology on business and society for more than 30 years. As a journalist, she covered the tech industry for leading publishing companies. As an analyst, she identified innovative startups and gave them a stage to launch their market-making products.

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