"Insights about leadership developed while [the author] worked as a bartender and restaurant manager. Through the book's stories of barroom brawls and boardroom bravado, competition and cooperation, conflict and other challenges, [readers may] conceive of new ways to develop working relationships with colleagues and customers; keep things running smoothly; and manage infuriating, delightful, and sometimes dangerous clients as well as temperamental and talented employees, and owners or bosses with brilliant ideas who may not communicate well"--Amazon.com.
Published: Tuesday, June 20, 2017
Published by: Atria Books
Available in: Hardcover (9781501127823), Paperback (9781501127830)