How Leaders Can Master the Art of Accountability

"Every business leader agrees that accountability is an essential ingredient in a healthy organizational culture. Which makes it all the more striking how little training there is out for leaders and managers on how to do it well. Employees are left carrying the bag—working for managers who don't have the relationship skills or emotional confidence to give them direct, early feedback with supportive guidance on how to make the changes the manager wants (but isn't saying). The cost to teams and organizations is high and widespread."