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Blog / Jack Covert Selects
Jack Covert Selects - The Big Short
By Porchlight
The Big Short: Inside the Doomsday Machine by Michael Lewis, W. W. Norton, 320 pages, $27.
Categories: jack-covert-selects
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Blog / Jack Covert Selects
Jack Covert Selects - Exceptional Service, Exceptional Profit
By Porchlight
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization by Leonardo Inghilleri and Micah Solomon, AMACOM, 170 pages, $21. 95, Hardcover, April 2010, ISBN 9780814415382 Customer service. Everyone expects it to be good, yet we don’t say much when it is.
Categories: jack-covert-selects
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Blog / News & Opinion
ChangeThis: Issue 69
By Porchlight
We've just posted a new issue of ChangeThis manifestos for you to dig around in. You can start digging with the links and excerpts below. ◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊◊ What the Creative World Needs Now Is Organization by Scott Belsky "Although we, as creative minds, would rather not think about it, the sad truth is that most of our ideas will never see the light of day.
Categories: news-opinion
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Blog / ChangeThis
Enterprise
By Tom Peters
"Enterprise* (*at its best):An emotional, vital, innovative, joyful, creative, entrepreneurial endeavor that maximizes individuals' growth and elicits maximum concerted human potential in the wholehearted service of others.On the one hand, this definition is pretty high-stepping. Idealistic beyond the realm of common sense. But examine it ... one word at a time."
Categories: changethis
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Blog / ChangeThis
What the Creative World Needs Now Is Organization
By Scott Belsky
"Great execution starts with supreme organization. Ultimately, organization comes down to how you manage your energy. Contrary to popular belief, organization is not about "neatness," it is about efficiency and allowing yourself to take action as swiftly as possible."
Categories: changethis
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Blog / ChangeThis
Get a Life, Not a Job: Self-Directed Career Acts and the Future of Careers
By Porchlight
"With the downturn in the economy, the elimination of jobs, and the increased desire for work-life balance, people are looking for more stability, greater fulfillment, and increased satisfaction from work. Unfortunately, most people are still operating with an old set of career rules that no longer apply to today's employment reality. Now is the time to take control of your career destiny so you can enjoy greater work-life balance, security fulfillment and satisfaction. The secret lies in understanding the new employment reality and rewriting the rules of what a career can be."
Categories: changethis
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Blog / ChangeThis
Economic Integrity: How Wealth Is Built on Trust and What That Means for Our Future
By Anna Bernasek
"For too long, the economics profession has minimized the critical role of cooperation in economic activity. Emphasis on the individual has risen above all else and overshadowed the profound ways we depend on each other. You may have heard a successful businessperson boast, 'I did it all myself.' I want to interrupt at that point. Every successful business requires the cooperative effort of many people—the banker who believes in the business plan, the customer who trusts the product, the employee who devotes precious time to the business and its owners."
Categories: changethis
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Blog / ChangeThis
The Death and Life of Corporate Responsibility
By Jeffrey Hollender, Bill Breen
"Corporate responsibility—the notion that companies should include the public interest in all their decision-making—has never been so popular. Nor has it so often proved so phony. [...] Despite the surging interest in conscientious capitalism, there remains a yawning chasm between what companies say they value and what they actually do. Or don't do."
Categories: changethis
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Blog / ChangeThis
Bring Strategy Back from the Dead
By Walter Kiechel
"The vultures are circling. 'Strategy, as we knew it, is dead,' proclaims Walt Shill, head of Accenture's North American consulting practice. A January 25 Wall Street Journal article quotes him explaining, 'Corporate clients decided that increased flexibility and accelerated decision-making are much more important than simply predicting the future.' A recent white paper from the Boston Consulting Group hung similar crepe. In its research on global powerhouses the firm found some saying they don't 'do strategy' any more.So... Is it time to consign all your three-ring binders of strategic plans to a funeral pyre, maybe heaping the corporate planner onto the blaze for good measure? Well, yes—and no."
Categories: changethis
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Blog / News & Opinion
Ten Years of Fish!
By Porchlight
Believe it or not, it's been ten years since the launch of the fable that changed millions of lives, Stephen Lundin, Harry Paul, and John Christensen's Fish! : A Proven Way to Boost Morale and Improve Results. Hyperion has just released an new edition of the book, with an updated foreward and additional testimonials.
Categories: news-opinion