The New Language of Business: SOA and Web 2.0

The following is an excerpt from Chapter 11 of The New Language of Business:  SOA and Web 2.0 by Sandy Carter. In this book, Carter shows how, by levering SOA (service-oriented architecture), Web 2.0 and other technologies, business leaders can use innovations in technology to drive process improvements and support change.

I am on the North Carolina coast today, and I am surprised to learn that more than 2,000 shipwrecks have occurred off these coasts. Why so many? Hurricanes, treacherous shoals, unpredictable weather, and war caused the majority of the wrecks. My family and I rented jet skis and went exploring around the area to check out and learn about the history. It was neat to see how many other captains had "learned