Uncategorized Posts
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Blog / Editor's Choice
Doughnut Economics: Seven Ways to Think Like a 21st-Century Economist
Book Review by Porchlight
Kate Raworth has written a beautiful and powerful book about the limits and setbacks of current economic dogma, and provides us with a new model to replace it with.
Categories: editors-choice
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Blog / ChangeThis
The Spark and the Grind: Secrets of the World's Most Important Creators
By Erik Wahl
"Generating creativity takes an effort to make the initial spark. Thomas Edison once locked himself and five coworkers in his lab, where they labored for sixty hours without sleep to finish a working printing machine. This is the first truth you have to understand about creative endeavors: the spark comes to life at the expense of the grind. You will always run into problems when your efforts stop at the initial spark because rarely is the first spark the hottest and most potent. This was clearly true with Edison, who went on to win more than a thousand patents—including the light bulb—by working eighteen-hour days most of his life and famously finding '10,000 ways that won't work.'"
Categories: changethis
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Blog / ChangeThis
The Employee Experience: Expectations Alignment and Contracts
By Tracy Maylett, Matthew Wride
"Some mistakenly confuse the Employee Experience (EX) with popular terms like Talent Management, Human Resources Development, or Employee Engagement. While EX is certainly related to those terms, it's not synonymous with them. Employee Experience is much broader in scope. The Employee Experience is the sum of perceptions employees have about their interactions with the organization in which they work, and an effective Employee Experience doesn't come to pass without aligned expectations."
Categories: changethis
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Blog / ChangeThis
The Evolution of Customer Experience: From Consistency to Purpose
By Lior Arussy
"Customer Experience Design has gone through an evolution. This evolution can be best described through three generations of customer experience design: Consistent experiences Exceptional experiences Purposeful experiences We are now facing the third generation of customer experience. While consistency or emotional engagement will be sufficient for some situations, to create true customer relevance, companies must raise their aim when designing their experience. Customer experience has a new higher bar: purpose."
Categories: changethis
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Blog / ChangeThis
How to Play With Fire: Equip Your Next Generation of Leaders to Deal with Anything
By Porchlight
"Let's put it on the table. The vast majority of organizations put too much leadership development emphasis on people who are already in traditional leadership roles. And not enough on the people who are the promise of the future. Imagine a fire. The hottest part of the flame is at the bottom, not the top. The top gets all the attention, but the bottom is where the real energy is. You want to be able to harness and use the energy of the people nearer the bottom for positive change. Don't snuff it out before it gets going."
Categories: changethis
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Blog / ChangeThis
Powerful Tips for Overcoming Career Setbacks
By Bill Treasurer
"At some point, every leader is confronted with the reality that his or her leadership is seriously and substantially flawed. It is at this precise moment when a leader is faced with a choice: learn and grow or remain blindly loyal to ignorance. Every leader worth his or her salt will get a psychological kick in the ass eventually. It is a critical and inevitable part of the leadership experience. The untold truth about leadership is that leaders don't progress from good to great: they go from decidedly bad to pretty good. For the last two decades, I've worked with thousands of leaders across the globe. What follows is what they've taught me about how to overcome career setbacks and become a stronger leader in the process."
Categories: changethis
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Blog / ChangeThis
How to Transcend the Transactional: Fuel a Lifelong Love Affair with Your Customers and Employees
By Tara-Nicholle Nelson
"Those of us who have taken on business as our life's work must now elevate our thinking. We must dare to be different. Let's stop fixating on which pic to post on which channel. Instead, dedicate yourself and your company to the endeavor of becoming an agent and facilitator of the transformations that people want to make in their lives. Let's talk about why and how."
Categories: changethis
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Blog / Book Giveaways
Gen Z @ Work: How the Next Generation Is Transforming the Workplace
By Porchlight
David and Jonah Stillman's new book examines a generation just now entering the workforce, and the changes they'll bring with them.
Categories: giveaways
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Blog / Staff Picks
The Language of Loss is the Language of Life
Book Review by Sally Haldorson
Facing the loss of life requires a new kind of language, one that isn't secret, but shared.
Categories: staff-picks, narrative-biography
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Blog / Editor's Choice
Time, Talent, Energy: Overcome Organizational Drag and Unleash Your Team's Productive Power
Book Review by Porchlight
Bain partners Michael C. Mankins and Eric Garton explain how to increase productivity by focusing on the organization instead of the individual.
Categories: editors-choice