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"We started with nothing. Now we have something. The receptacle is no longer empty. This makes all the difference. Through carelessness, inattention, or miscalculation, we may inadvertently overfill it to the detriment of the whole. Additions once led to improvement. Beyond a certain point, that is no longer the case. Additions begin to make things worse. When our additions get out of control, the plot becomes jumbled, the colors muddied, the flavors discordant or overpowering. The new pieces do not simply add less than the previous pieces—they actually diminish the value of the whole."
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"Solving a difficult technical challenge requires imagination, focus, endurance, and a tolerance for failure, to name but a few key ingredients. However, the real secret behind delivering world-class innovation actually depends on what we lack rather than what we have. [...] In fact, the pattern of rapid, thrifty innovation shows up across a large range of technical contexts and genres. Whether we are talking about submarines or software, medical or military technology, the most impactful and successful innovations tend to be produced by small teams with short schedules, tight budgets, and strong commitments to simplicity."
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Most cliches find their origin in truth, and "less is more" is one that rings true whether we are discussing a new marketing piece swimming with text and graphics or an ice cream sundae swimming in, well, just never add a dollop of strawberry sauce over the chocolate, caramel and those multi-colored jimmies. Dan Ward succinctly shows us that increased complexity does not inherently equal increased goodness and instructs us on how to walk that fine line while still innovating.
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