Making Customers Matter

Making Customers Matter

By Fifty Lessons

Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced.

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Book Information

Publisher: Harvard Business Review Press
Publish Date: 05/11/2010
Pages: 112
ISBN-13: 9781422139882
ISBN-10: 1422139883
Language: English

Full Description

Learn how the most accomplished leaders from around the globe have tackled their toughest challenges with Lessons Learned. Concise and engaging, each volume in this book series offers fourteen insightful essays by top leaders in industry, the public sector, and academia on the most pressing issues they've faced. The Lessons Learned series also offers all of the lessons in their original video format, free bonus videos, and other exclusive features online. A crucial resource for today's busy executive, Lessons Learned gives you instant access to the wisdom and expertise of the world's most talented leaders. FEATURING INTERVIEWS WITH: William Johnson, H.J. Heinz Company
Paul Skinner, Shell Oil Products Company
William Lamar, Jr., McDonald's USA
Jeb Dasteel, Oracle
And other top business leaders

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