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Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways
Quantity | Price | Discount |
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List Price | $27.00 | |
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$27.00
Book Information
Publisher: | Portfolio |
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Publish Date: | 09/20/2016 |
Pages: | 272 |
ISBN-13: | 9781591847755 |
ISBN-10: | 1591847753 |
Language: | English |
What We're Saying
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Full Description
-USAA, the financial-services giant that provides soldiers and their families with insurance and banking products, inspires frontline employees to deliver legendary service by immersing them in military culture.
-Pal's Sudden Service, a fast-food chain with a cult following, serves up burgers and fries with such speed and accuracy that companies from other industries pay to learn from its astonishing discipline.
-Lincoln Electric, a manufacturer based in Euclid, Ohio, dominates its ultracompetitive markets with a fierce devotion to quality and productivity. But the key to its prosperity is a share-the-wealth model that gives everybody a sense of security and a piece of the action. It has maintained a strict no-layoff pledge since 1958. As Taylor writes: "The story of this book, its message for leaders who aim to do something important and build something great, is both simple and subversive: In a time of wrenching disruptions and exhilarating advances, of unrelenting turmoil and unlimited promise, the future is open to everybody. The thrill of breakthrough creativity and breakaway performance . . . can be summoned in all sorts of industries and all walks of life, if leaders can reimagine what's possible in their fields." Simply Brilliant shows you how.