2017 American Book Fest 2017 Best Book Award
2017 North American Book Awards Silver Medalist
2018 National Indie Excellence Awards Finalist
In his newest book on innovative service, bestselling author Chip R. Bell focuses on the importance of delivering the "core" of a service experience in a fashion that is value-unique, not just value-added. In his own words, "Innovative comes from your core; it evokes an experience of genuineness, a sense that its source is deep, not superficial." This wonderful book offers powerful, practical advice, along with engaging stories of ways a novel service experience can also be one that is profound.
Details
Publish date | February 14, 2017 |
Publisher | Greenleaf Book Group Press |
Format | Hardcover |
Pages | 120 |
ISBN | 9781626343948
1626343942 |