Life Is Negotiation: Field-Tested Techniques in Emotional Intelligence and Tactical Empathy from an FBI Negotiator

"Erase everything you've been taught about negotiation. You are not rational; there is no such thing as 'fair'; compromise is the worst thing you can do; the real art of negotiation lies in mastering the intricacies of No, not Yes. I guarantee if erase everything you think you know about negotiation and apply these methods in your next conversation, you'll walk away surprised at what you achieved."