Uncategorized Posts
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Blog / News & Opinion
The 2013 800-CEO-READ Business Book Awards Shortlist: Leadership
By Sally Haldorson
Over the course of this week, we will be posting the shortlist selections for our 8 business book categories: General Business, Leadership, Management, Innovation/Creativity, Small Business/Entrepreneurship, Marketing/Sales, Personal Development, Finance. Then on Monday, December 16th, we'll announce the 8 category winners! In early January, the overall winner of the 2013 800-CEO-READ Business Book Awards will be awarded, so stay tuned to The Daily Blog for all the good news.
Categories: news-opinion
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Blog / Staff Picks
The Everything Store by Brad Stone
Book Review by Sally Haldorson
So, how does a specialty bookseller like 800-CEO-READ tackle reviewing Brad Stone's new book on the biggest bookstore in the world? We could ignore the book. We could deride the book.
Categories: staff-picks, publishing-industry, managing-directors-cut
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Blog / News & Opinion
ChangeThis: Issue 111
By Porchlight
How To Future-Proof Your Career by Jocelyn K. Glei “The way we interact with people, the tools we use, and the way we work are all changing. This has huge implications for the way we run our careers.
Categories: news-opinion
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Blog / ChangeThis
The Community of Leaders
By Vince Molinaro
"Leaders today are yearning for something more meaningful. The reason is for many of us, the experience of leadership has been mediocre at best. … Whatever the experience, you may end up questioning why you ever became a leader in the first place. You also know deep down that there has to be a better way. I'm here to tell you that there is."
Categories: changethis
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Blog / ChangeThis
What Ethical Leaders Believe: The Leading in Context Manifesto
By Linda Fisher Thornton
"Aristotle said 'We are what we repeatedly do.' He was right. Our daily choices define us. They show just how far beyond ourselves we're thinking, how broadly we imagine our constituents, and how we see ourselves in the world. As we navigate the turbulence of today's workplace, there is power in asking ourselves, 'What is it that I repeatedly do?' [...] We would like to think that we are making the most responsible choices that we can under the circumstances. But then, in a typical challenging, chaotic day, what really determines what we do?"
Categories: changethis
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Blog / ChangeThis
What is Customer Service?
By Steve Curtin
"Too often, customer service is viewed as a department, a designated employee's job role, or someone else's responsibility. Because of this limited view of customer service, many employees are content to simply execute a series of mandatory job functions until the end of their shifts—blissfully unaware of the myriad opportunities forfeited to make lasting positive impressions on their customers. To expand on this narrow definition of customer service, I'd like to submit my own definition for consideration: Customer service is a voluntary act that demonstrates a genuine desire to satisfy, if not delight, a customer."
Categories: changethis
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Blog / ChangeThis
How To Future-Proof Your Career
By Jocelyn K. Glei
"The first co-working space was opened in San Francisco in 2005. Today, there are over 2500 co-working spaces in existence around the world. Cellphones first began to be used by the general population in 2000. Now, roughly 85% of the world has access to a mobile phone. Facebook was founded less than 10 years ago. Today, 1.25 billion people use the service. (That's 1 out of every 7 people on planet Earth.) Today, the way we interact with people, the tools we use, and the way we work are all changing at an incredibly rapid pace. This has huge implications for the way we run our careers. In fact, it demands that we utterly reinvent our approach, shifting from a focus on past accomplishments—the 'resum model'—to constant self-iteration, or what I think of as the 'learner's model.' To move to this model, we must adopt a new set of career rules. A set of rules that are, quite literally, made to broken."
Categories: changethis
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Blog / ChangeThis
Rewriting The Myths of Creativity
By David Burkus
"There is a mythology that surrounds creativity. Cultures develop myths when they can't rely on existing knowledge to explain the world around them. They are developed and passed down in an effort to explain why certain mysterious events occur, or to affirm how we should behave and think. Creativity is no different. These myths were prevalent almost everywhere I looked—everywhere except in the most innovative companies and people. If we want to be more creative, if we want our organizations to be more innovative, then we have to learn from these companies and individuals, use the wealth of empirical research at hand, and rewrite the myths of creativity."
Categories: changethis
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Blog / ChangeThis
Perfecting Your Pitch
By Porchlight
"Have you ever been faced with settling family financial squabbles, asking for a raise, offering tough but constructive criticism, rejecting a friend or relative's request for a loan, selling and holding to a price, making budget denials and requests, dealing with customer objections, or negotiating a contract where you feared the other side had all the leverage. And, like me on occasions, you then spoke words to solve the problem and in an instant thought to yourself: 'WOW, why did I say that. ' How often do we come out of an important discussion or a negotiation and ponder what we could've done differently to achieve a better result. Having been involved in all of these situations and an array of other business and personal communications challenges throughout my career, I systematized how I managed them. More recently I decided to articulate for others that system and how it allows us to find and speak the 'words that work' so that we're not left thinking 'Oh I wish I had done/said that differently.
Categories: changethis
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Blog / News & Opinion
Amazon's Best, and the Financial Times and Goldman Sachs Business Book of the Year Award
By Porchlight
The Financial Times and Goldman Sachs Business Book of the Year Award was announced last night. Unsurprisingly, I suppose, it did not go to Steven Mandis's excellent book on Goldman Sachs—What Happened to Goldman Sachs: An Insider's Story of Organizational Drift and Its Unintended Consequences released by Harvard Business Review Press last month. That would be like Amazon announcing their best book of the year was Brad Stone's The Everything Store: Jeff Bezos and the Age of Amazon.
Categories: news-opinion