Blog / ChangeThis

5 Secrets for Co-Creation Partnerships

By Chip R. Bell

A partnership can be a key to accessing the customer’s imagination. Done properly, it is an alliance of trust and a liaison of equality.

Blog / New Releases

Books to Watch | September 22, 2020

By Porchlight

Blog / Book Giveaways

Zconomy: How Gen Z Will Change the Future of Business—And What to Do about It

By Porchlight

The most complete and authoritative guide to Gen Z, describing how leaders must adapt their employment, sales and marketing, product, and growth strategies to attract and keep this important new generation of customers, employees and trendsetters.

Blog / ChangeThis

Why We Still Haven’t Found What We’re Looking For

By Nilofer Merchant

Mount Mary University invited Nilofer Merchant to give a leadership talk on Onlyness and its relationship to the 100th anniversary of Suffrage. This essay serves as that glance backward to inform a manifesto, a future vision worthy of us all.

Blog / New Releases

Books to Watch | September 15, 2020

By Porchlight

Blog / Book Giveaways

Cassandra Speaks: When Women Are the Storytellers, the Human Story Changes

By Porchlight

This book is about what happens when women are the storytellers too—when we speak from our authentic voices, when we flex our values, when we become protagonists in the tales we tell about what it means to be human.

Blog / Editor's Choice

The Innovation Delusion: How Our Obsession with the New Has Disrupted the Work That Matters Most

Book Review by Dylan Schleicher

Nobody is really anti-innovation—at least not many people, not anymore. But, as the authors of THE INNOVATION DELUSION make clear, it is not the most important element in our lives, or in the economy.

Blog / ChangeThis

Making Inclusive Design a Priority

By Annie Jean-Baptiste

As diversity and inclusion champion Joe Gerstandt reminds us, “If you do not intentionally, deliberately and proactively include, you will unintentionally exclude.” This phrase is often repeated at Google to remind our teams that merely wanting to do the right thing isn’t enough.

Blog / New Releases

Books to Watch | September 8, 2020

By Porchlight

Blog / Book Giveaways

Inside Your Customer's Imagination: 5 Secrets for Creating Breakthrough Products, Services, and Solutions

By Porchlight

“Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)