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"70% of people in the workplace in the United States are either not engaged, or are actively disengaged. This results in $450-$550 billion dollars annually in lost profitability, growth, productivity, customer satisfaction, and employee retention. [...]
In spite of the millions of dollars now being spent by companies on improving engagement, and the hoards of consultants who have 'the answer,' whether that is better employee selection or better managers, the reality is that none of those are really making a dent in the problem.
There has to be a better way. I believe there is a better way."
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"In the high country of Guatemala, you'll find a self-proclaimed 'Social-preneur' CEO with degrees from Notre Dame and Wharton Business School who is on a mission to solve perhaps the biggest problem Guatemalans face in their everyday lives: unsafe drinking water. And, to accomplish that goal, this modern thinking business leader is using technology used by the ancient Romans, Egyptians, and Mayans, who laboriously used large clay water receptacles that were used to store fresh drinking water. These early versions of the modern filter took a terribly long time to manufacture and it was virtually impossible (and certainly impractical) to replicate on a large enough scale to solve a countrywide water filtration problem. But, after a Guatemalan professor discovered how to efficiently build a modern version of those receptacles and turn them into effective and culturally accepted water filters in a fraction of the time, opportunity came knocking for Ecofiltro CEO Philip Wilson and his company."
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"More than ever, business success now comes down to teams.
Of course, teams have always been vitally important. One hundred thousand years ago, hunting teams were vital to the survival of early man. With the rise of agricultural civilization, teams were the basic operating unit of social hierarchies and communities. But for the last few millennia, while remaining a crucial building block, teams have been largely made subordinate to larger social organizations: armies, governments, bureaucracies, corporations, etc.
But the rise of the digital age, the Internet, and the global economy has changed all of that. As with many other cultural institutions, technology is beginning to turn organizations upside down. "
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"The Customer Room is the glue that unites a leadership team to focus and improve customers' lives to earn the right to growth.
Building a customer room to step leaders and the organization through your customers' lives and walk in their shoes monthly, quarterly, and annually is one of the most robust actions you can take to align leaders and drive customer-driven action. It engages leaders personally in customers' lives and unites them to make decisions. It establishes an accountability forum that transcends most governance meetings on the subject, where projects are reported but engaging in understanding and improving customers' lives is not always built-in."
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"The United Nations Global Compact (UNGC) is the world's largest corporate responsibility movement with some 8,000 businesses employing over 50 million people in around 150 countries.
[...]
Encouraging as it is, 8,000 companies represents only about ten percent of truly international companies in the world and only a tiny fraction of the small and medium enterprises which provide most employment. If we are to achieve real change we need to engage a much wider range of companies."
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