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"Getting things done through others—the essence of leadership—requires a combination of technical skills (being proficient in areas important to the success of the business), intrapersonal skills (especially strong self-management skills, which are driven by self-understanding and self-control), and interpersonal skills (the ability to develop and foster strong relationships and gain the enlistment of others). People may derail due to a lack of technical, job-related skills, but more common reasons have to do with intrapersonal or interpersonal issues that impede them from enlisting people to accomplish goals. A revealing part of my research included conducting a survey of one hundred derailed managers and then executing follow-up interviews with a subset of the derailed population. My research found that 'a lack of self-awareness' and 'difficulty working with others' were the top two reasons that these one hundred people experienced a career derailment event."
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"Though the accelerating pace of market change has made achieving growth goals more risky and perilous, it has never been more critical than it is now. There are several reasons why. Growth attracts new talent, because they see good prospects for advancement. It helps us to retain our best employees by creating opportunities for them to learn and contribute. Growth gives lenders and creditors the confidence to extend favorable terms. It provides proof to fickle investors that their money is well placed. And, when we are growing, suppliers contribute their best ideas and resources to help us improve our products and services."
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"How do you influence people to buy things? How do you educate the public about companies? And how do you match potential customers with a given product or service? Essentially, how do you help companies win in the market?

I discovered early on that the answer is authenticity ... When companies promote themselves authentically, they get more customers and sell more stuff. It's as simple as that, and I built my entire career on that premise."
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"With the escalating volatility, complexity and disruptions in today's world, it would be understandable, even easy, to become discouraged. Another viable response is to pull inspiration from those leaders exemplifying courageous, authentic leadership, and to go deeper within ourselves to reframe our challenges as a potent call to step up and lead with heightened courage, values, purpose and authenticity. The toughest situations are often a call to go deeper into self first in order to serve others with greater impact."
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"In order to stay competitive, organizations must be guided by philosophies, practices, and strategies that deal with current and future market conditions. In order to ensure longevity and loyalty, organizations must have a foundation built on its non-negotiable values."
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