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"A quiet revolution is underway. It is as unanticipated and stealth as the internet and social media once were and just as ubiquitous. Every day our knowledge about the future grows more precise, and this is transforming how modern leaders lead.

Think about it. A few decades ago we didn't know if a person was predisposed to Alzheimer's, baldness, or lung cancer, when a country's currency was on the verge of collapse, or how close a rogue nation on the other side of the world was to a viable nuclear warhead. We didn't know which automobile parts were likely to fail first, second, and third, or when a hurricane would make landfall, or whether our credit was sufficient to secure a mortgage. But today, we do. We have more data about future outcomes than ever before, and this has armed leaders with a heretofore unprecedented power: the ability to adapt before-the-fact. That's right. Today's successful companies are no longer adapting to changes in the environment, they are changing the environment to which they must adapt. They are predapting."
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"Think about it, since most of us are knowledge workers, we are likely going to live considerably longer lives. In fact, most of us will have another 30 years or more after the time that the previous generation was retiring and sailing off into the sunset with the gold watch. And, here's the kicker: those extra 30 years could turn out to be the most productive and satisfying years of our lives if we only figure out how to make the transition.

We begin the season of halftime with that feeling of smoldering discontent. But if we make the transition successfully into our second half, we emerge with a clear purpose, plan, and focus that will allow us to finish well and live a life of true significance."
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"What if I told you that you had everything you needed in this life for success—except the right Relationship Capital? And that your Relationship Capital starts with what I call Inner Capital. That it starts with you. How you see and feel about yourself. That you ARE capital. Human capital."
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"Here's the thing about business. It's not about you. Or me. People create businesses to solve problems. To help their clients get from Point A to Point B. Whether that's helping save them from a toxic relationship, assisting them in designing their dream kitchen, or motivating them to lose fifty pounds, businesses exist to serve. And while many entrepreneurs are the face of their business, there's a thin veil between injecting some personality into your work, and completely overriding your services by being self-serving."
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"Profit and non-profit enterprises are living people systems. Embracing this belief (and its implications) will significantly change your leadership for the better. Customers, employees and leaders are not commodities and they are not separate from one another. They are different, but they are not separate. If you take away any one of the three—customers, employees, or leaders—you don't have an enterprise! Enterprises are started by people, led by people, operated by people, improved by people, perpetuated by people, dissolved by people. People create and provide value for people. People are the life of your enterprise. Customers, employees, and leaders are all that is alive in an enterprise and they are inextricably and vitally woven together. The promise that you make to your customer, your culture of employees, and your leadership approach are immutably intertwined."
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