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101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct

101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges

By Paul Falcone

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This second edition of the bestselling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues.

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Book Information

Publisher: HarperCollins Leadership
Publish Date: 06/25/2019
Pages: 384
ISBN-13: 9781400212019
ISBN-10: 1400212014
Language: English

Full Description

101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues.

Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics supervisors must sometimes discuss with their employees.

Top human resources author Paul Falcone?offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees that help sidestep potential awkwardness and meet issues head-on.

This practical, solution-oriented book walks you through some of the most common and most serious employee problems you are likely to encounter.

In 101 Tough Conversations to Have with Employees, Falcone covers topics including:

  • substandard performance reviews,
  • progressive disciplinary warnings and termination meetings,
  • FMLA abuse and ADA accomodations,
  • wage and hour challenges,
  • team turnarounds,
  • compensation conflicts, and more.

This handy guide helps you treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques you can use to protect yourself and your organizations--and get the very best from your people.

About the Author

Paul Falcone is CHRO of the Motion Picture & Television Fund in Woodland Hills, CA, and he's held senior-level HR positions with Nickelodeon, Paramount Pictures, and City of Hope.

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