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Handbook of Training Evaluation and Measurement Methods

Handbook of Training Evaluation and Measurement Methods

By Jack J Phillips and Patricia Pulliam Phillips

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Today's economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits and return on investment, this book constitutes an invaluable guide to the evaluation and measurement of training and human resource development programs.

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Book Information

Publisher: Routledge
Publish Date: 05/24/2016
Pages: 532
ISBN-13: 9781138797321
ISBN-10: 1138797324
Language: English

Full Description

Today's economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system.

This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including:

    • Developing a results-based approach to HRD
    • Evaluation design
    • Data collection and measuring success
    • Calculating program costs and ROI
    • Increasing management support for HRD programs.

With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions.

The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

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