Nice Companies Finish First: Why Cutthroat Management Is Over--And Collaboration Is in

Name: Nice Companies Finish First: Why Cutthroat Management Is Over--And Collaboration Is in
Author: Peter Shankman

By Peter Shankman

The era of authoritarian cowboy CEOs like Jack Welch and Lee Iacocca is over. Shankman, a pioneer in modern PR, marketing, and advertising, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world.

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May 2013 Bestseller

September 2013 Bestseller

2013 Awards Winner

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Book Information

Publisher:	Palgrave MacMillan
Publish Date:	04/02/2013
Pages:	245
ISBN-13:	9780230341890
ISBN-10:	0230341896
Language:	English

What We're Saying

December 10, 2013

The 2013 800-CEO-READ Business Book Awards Shortlist: Leadership

By Sally Haldorson

Over the course of this week, we will be posting the shortlist selections for our 8 business book categories: General Business, Leadership, Management, Innovation/Creativity, Small Business/Entrepreneurship, Marketing/Sales, Personal Development, Finance. Then on Monday, December 16th, we'll announce the 8 category winners! In early January, the overall winner of the 2013 800-CEO-READ Business Book Awards will be awarded, so stay tuned to The Daily Blog for all the good news. READ FULL DESCRIPTION

April 23, 2013

Nice Companies Finish First

Book Review by Porchlight

Bad management—chances are we have either worked under bad management or we know someone who has. The harmful effects of a bad manager often extend as far as the private lives of staff, but the more obvious effects can be seen inside the workplace. Sadly, bad bosses are not all that uncommon. READ FULL DESCRIPTION

January 27, 2015

Zombie Loyalists

By Porchlight

From the author that taught us why Nice Companies Finish First comes a book about "Using Great Service to Create Rabid Fans." READ FULL DESCRIPTION

January 27, 2015

Zombie Loyalists: Using Great Service to Create Rabid Fans

By Porchlight

Dr. Shanklove: Or, How I Learned to Stop Worrying and Love Zombies with Peter Shankman READ FULL DESCRIPTION

Full Description

The era of authoritarian cowboy CEOs like Jack Welch and Lee Iacocca is over. In an age of increasing transparency and access, it just doesn't pay to be a jerk--to employees, customers, competitors, or anyone else. In Nice Companies Finish First, Shankman, a pioneer in modern PR, marketing, advertising, social media, and customer service, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world. He explores the new hallmarks of effective leadership, including loyalty, optimism, humility, and a reverence for customer service, and shows how leaders like Jet Blue's Dave Needleman, Tony Hsieh of Zappos, Steve Jobs of Apple, Ken Chenault of Amex, Indra Nooyi of Pepsi, and the team behind Patagonia harness these traits to build productive, open, and happy workplaces for the benefit of their employees, themselves, and the bottom line.

About the Author

Peter Shankman is the author of Nice Companies Finish First and the founder of Help a Reporter Out (HARO), the largest free source repository for journalists in the world.

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