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Saving Face How to Preserve Dignity and Build Trust

Saving Face: How to Preserve Dignity and Build Trust

By Maya Hu-Chan

"In today's diverse and dispersed workplace, leaders need to connect, break down barriers, and build trust. Maya Hu-Chan shows how the concept of "saving face" can help any leader preserve dignity and create more empathetic cross-cultural relationships"--

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Book Information

Publisher: Berrett-Koehler Publishers
Publish Date: 06/09/2020
Pages: 224
ISBN-13: 9781523088607
ISBN-10: 1523088605
Language: Eng

What We're Saying

December 09, 2020

True leaders know that managing a company requires far more than just issuing instructions or setting targets. Leaders must move in many circles, think in many styles, and run their businesses through a global lens.<p> At the heart of human connection that makes all this possible is a concept that is deeply rooted in Asian culture, but universal to all: the concept of face. READ FULL DESCRIPTION

Full Description

"Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else."
--Frances Hesselbein, former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient
Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of "saving face" can help any leader preserve dignity and create more empathetic cross-cultural relationships. "Face" represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace.

About the Author

Maya Hu-Chan is a globally recognized management consultant, executive coach, author, and speaker. She is the founder and president of Global Leadership Associates.

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