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Harley Manning founded Forrester's customer experience research practice when he joined the firm in 1998. Kerry Bodine leads Forrester's research on experience design.
Blog / ChangeThis
By Rhonda V. Magee
"The processes by which race is made and white supremacy is perpetuated are in our communities, our workplaces, our political organizations, everywhere human beings gather. … And even more important, seeing this might assist us in developing a deeper set of commitments to working for change."
September 25, 2019
By Farooq Kathwari
"In today’s complicated world, all of us have a responsibility to be leaders as citizens—of our communities, our nations, and the world."
October 02, 2019
Blog / Book List
By Jonathan Rothwell
"The extreme inequality that exists in the contemporary United States and other countries is not the result of well-functioning markets or vast differences in natural ability. Rather, it results from political inequality and corrupted markets."
November 14, 2019
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