Michael Mankins is a partner in Bain & Company's San Francisco office and the former head of the firm's Organization practice in the Americas. He is the author or coauthor of two books and numerous articles in Harvard Business Review and other leading publications.
Eric Garton, a partner in Bain & Company's Chicago office, has written and spoken widely on organizational issues. He leads the firm's global Organization practice and is a senior member of its Consumer Products and Industrial Goods & Services practices.
