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"All across the land trouble is brewing, as tax revenues continue to shrink and The Great Recession slogs on. ... Almost every state has reduced educational funds and numerous school districts are being forced to lay off teachers, reduce bus services and eliminate curriculum. Colleges and universities, public hospitals, law enforcement organizations and public transportation agencies are struggling to find additional revenues. Roads and bridges can no longer be maintained with public funds.
Relief won't come quickly or easily, but one thing is crystal clear: government must reach out to private sector partners for innovative solutions."
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"Return on investment is the investment of time, money and energy. There is only so much time and money and just like time and money, energy can be exhausted too. It's easy to measure how much time we have and how much money we have left, but energy is something that is hard to explain, much less tie to business results. Until now."
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"Having been in the sales training business for more than 30 years, we have seen all manner of sellers; strong performers, average sellers, and those who just don't make the grade. But behind all of this has always been the debate as to whether sales is an art or a science, almost to suggest that for some, sellers are born and not made.
The intent of this manifesto is to apply unconventional thinking to the question of art or science, not only resolving the issue, but also putting forth the significance of the answer from both a seller and supplier company perspective"
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"Just about everyone you come across today is going through some kind of struggle in their lives. Most people bear such a heavy burden, quietly and alone, so focused on making sure it looks like they have everything under control that they forget they don't have to have it all under control, and they certainly don't have to walk their road alone. That there is hope and help, if they would only look for it.
You're probably going through a struggle right now, even as you read this."
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"Done right, a good change process focuses on reducing complexity, which will automatically bring about greater efficiency and profitability and lead to lasting improvements.
Too often companies look at reducing expenses without even thinking about reducing complexity. These types of programs to increase profitability may be successful in the short term, but unless you look at how things get done, change won't be sustainable."
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