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An expert in Multi-Level Marketing, Kim Klaver delivers a manifesto defying the bad advice most of these companies offer to their sales force. This rote advice, Klaver warns, results in alienated friends, limited potential, and insures failure even for experienced salespeople. Here are 12 tips to avoid losing friends (and your personal savings) by searching out referrals, not sales, and learning to tell your story.
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Brenner believes there is a critical flaw in how we communicate. We naturally divide our communications in two approaches: to inform or to persuade. When, according to Brenner, every communication is an opportunity to persuade. Next time you hear someone say, "I just wanted to give you an update..." you'll know an opportunity to shape opinion was missed.
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Andy Kanefield is interested in changing how we view organizational behavior based on the principle of cognitive diversity. In other words, each of us is wired differently and sees organizational issues in different ways. Here he fleshes out inter-related questions every leader should ask about his/her organization and the four types of filters people use as they process what happens in their organization.
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Author and psychiatrist, Mark Goulston, reveals the critical warning signs of a potentially violent teenager. Many people can shrug off insults or irritations, but a combination of biological, psychological and social factors work to create a violent young person. Goulston also offers methods to calm down an angry teen (or anybody) and how to heal from a violent episode.
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