From Herb Kelleher of Southwest Airlines
July 17, 2007
I have seen brilliant entrepreneurial strategies falter as an organization grows and matures. Obviously, you manage a $25 billion company differently than you do a $25 million company. But you change your practices, not your principles.
I have seen brilliant entrepreneurial strategies falter as an organization grows and matures. Obviously, you manage a $25 billion company differently than you do a $25 million company. But you change your practices, not your principles.Herb Kelleher, "A Culture of Commitment," Leader to Leader, Spring 1997, p.22 from Discovering the Soul of Service by Leonard Berry
