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"Sometimes it seems as though our disagreements over everything–from politics to business to the designated hitter rule–are more serious and more divisive than ever before.
People are making emotional, knee-jerk decisions, then standing by them, sometimes fighting to the death to defend their position.
And yet, weʼre optimists."
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"We find ourselves in a moment of breakdown—but also a moment of unprecedented opportunity. Even as widespread faith in the workings of our economy is falling apart, unsung innovations are quietly arising. Entrepreneurs, business executives, investors, and community leaders are choosing to 'get in front of this problem,' showing how we can move beyond an economy that serves the few to one that serves the many."
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"The voice is an amazing gift, both a privilege and a responsibility. Using it takes courage, especially if you're a woman. We're given only a finite amount of time to figure out what it's for, to grow into ourselves enough that we can speak up when the time comes.
Yet a woman's right to speak in public is a right that hasn't been fully granted."
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Yet a woman's right to speak in public is a right that hasn't been fully granted."
"Most digital transformations fail for two reasons: 1) their transformation strategy lacks clarity and 2) they don't choose the right processes for disciplined execution. In short, they fail at the where of digital transformation and the how.
The roots of the first part of the problem—the where—lie in the hyped-up, fuzzy interpretations of the term 'digital transformation.' Every new IT tool, from new communications software to the next release of an SAP upgrade, is called digital transformation. Technology providers use "herd marketing" techniques to move executives to urgent action. Strong board members, CEOs and executives understandably jump at the opportunity to lead change. This necessary and decisive push by them ironically leads to a 'Ready-Fire-Fire' approach instead of 'Ready-Aim-Fire.'
The roots of the second part of the problem—the how—lie in fundamental misunderstandings of the appropriate methodology. Typically, IT projects rely on process improvement methodologies. But what's needed is a genuinely transformational approach."
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"Why should our customers have to rekey their data multiple times to make a single purchase? Why are there four levels of approval just to order basic supplies? Why can't we get qualified candidates for open positions, or provide new employees with decent training? In short: How did we become such nincompoops? And when will we stop?"
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