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"At some point, every leader is confronted with the reality that his or her leadership is seriously and substantially flawed. It is at this precise moment when a leader is faced with a choice: learn and grow or remain blindly loyal to ignorance. Every leader worth his or her salt will get a psychological kick in the ass eventually. It is a critical and inevitable part of the leadership experience. The untold truth about leadership is that leaders don't progress from good to great: they go from decidedly bad to pretty good. For the last two decades, I've worked with thousands of leaders across the globe. What follows is what they've taught me about how to overcome career setbacks and become a stronger leader in the process."
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"What if we told you that profit can be the fuel that empowers you to do some serious good in the world? What would happen if we intentionally tore down those walls that separate us from going to work and giving back—where everyone was given permission to do good while they did their work? Think about how that would even affect your customers; how do you think they'd react if they were given the chance to see the kind of positive impact the dollars they spend can have on the world?"
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"We are over halfway through a massive transformation of the advertising industry. Smartphone penetration is getting close to 100% in many parts of the world and it won't be too long (maybe 2-3 years) before most TV and video viewing is streamed on demand and most newspapers and magazines will be read on a screen. At that point, almost all marketing will be digital. In parallel, the amount of data about your customers (and potential customers) is growing exponentially. These two trends are converging to destroy mass marketing, along with the associated slow planning timelines and wasted budgets.

To succeed in this new world, the marketing function needs to reinvent itself fast, and it won't be easy."
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"To be a great leader you cannot rest on your laurels and you cannot stick with your natural leader-ship tendency when the situation demands otherwise, no matter how well that style has served you in the past. You must be willing and able to shift the balance when the situation demands it."
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"There are countless books on the subject of success, but with few exceptions, they approach success from the wrong angle. They preach about how success can be achieved quickly and retained forever, and they are hooked on the methodology and the management of success, not on the most fundamental piece of the puzzle: our mindset of success."
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