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Never Split the Difference: Negotiating as If Your Life Depended on It

Never Split the Difference: Negotiating as If Your Life Depended on It

By Chris Voss and Tahl Raz

"A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations-- whether in the boardroom or at home"--

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Book Information

Publisher: Harper Business
Publish Date: 05/17/2016
Pages: 288
ISBN-13: 9780062407801
ISBN-10: 0062407805
Language: English

What We're Saying

November 16, 2016

The five finalists in the Marketing & Sales category highlight a clear trend emphasizing the role of emotion in the decision-making process. READ FULL DESCRIPTION

November 01, 2016

If you're going to read 40 business books published in 2016, make them this 40—or, I suppose, choose from among them. READ FULL DESCRIPTION

Full Description

This international bestseller, with more than 3 million copies sold, offers a field-tested approach to high-stakes negotiations--whether in the boardroom, in your community, or at home.

Life is a series of negotiations, and negotiation is at the heart of collaboration--whether you are a business executive, a salesperson, a parent, a community leader, or a spouse. As a former FBI hostage negotiator, Chris Voss gives you the tools to be effective in any situation: negotiating a business deal, buying (or selling) a car, negotiating a salary, acquiring a home, renegotiating rent, deliberating with your partner, or communicating with your children. Taking the power of persuasion, empathy, active listening, and intuition to the next level, Never Split the Difference gives you the competitive edge in any difficult conversation or challenging situation. This book is a masterclass in influencing others, no matter the circumstances.

After a stint policing the rough streets of Kansas City, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference distills the Voss method, revealing the skills that matter most when it comes to achieving your goals in both your professional and personal life.

Step-by-step, Voss show you how to:

    Establish Rapport Create Trust with Tactical EmpathyGain the Permission to Persuade Shape What Is Fair Calibrate QuestionsTransform Conflict into CollaborationSpot LiarsCreate Breakthroughs by Revealing the Unknown Unknowns

Never Split the Difference is your definitive source for defusing potential crises, winning people over, and achieving your goals at work and at home.

About the Authors

Chris Voss is one of the preeminent practitioners and professors of negotiation skills in the world. He is the founder and principal of The Black Swan Group, a consulting firm that provides training and advises Fortune 500 companies through complex negotiations.

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Tahl Raz uncovers big ideas and great stories that ignite change and growth in people and organizations. He is an award-winning journalist and co-author of the New York Times bestseller Never Eat Alone.

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