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Reward Systems: Does Yours Measure Up?

Reward Systems: Does Yours Measure Up?

By Steve Kerr and Glenn Rifkin

It's one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It's easy to point the finger of blame at them. But in most companies, it's the reward system, not the workforce, that's causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy.

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Book Information

Publisher: Harvard Business Review Press
Publish Date: 12/01/2008
Pages: 136
ISBN-13: 9781422119112
ISBN-10: 1422119114
Language: English

What We're Saying

December 05, 2008

The books on our 2008 shortlist for the HR & Organizational Development Category are: Reward Systems: Does Yours Measure Up? by Steve Kerr (Harvard Business Press, December 2008) Business Press is doing business book fans everywhere a great service by publishing the Memo to the CEO series, a set of easily accessible and well-researched books from experts on leadership issues. In Reward Systems, Steve Kerr points out the problems with most reward (or incentive) programs, distilling years of experience to present a three-step process for creating a simple yet effective rewards system that will improve both performance and motivation in your workplace. READ FULL DESCRIPTION

Full Description

It's one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It's easy to point the finger of blame at them. But in most companies, it's the reward system, not the workforce, that's causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy. In Reward Systems: Does Yours Deliver? Steve Kerr describes the steps you must take to create an effective reward system:
- Clarify what you mean by performance -- in ways that help employees understand how they can support what you're trying to accomplish
- Devise an effective performance-measurement system that distinguishes between metrics used for control and those used for employees' development
- Design a reward system that motivates people to do what you want them to do while also meeting their needs To get the most from employees, you don't need to add headcount, upgrade your IT capabilities, or hire consultants. You do need to develop the right reward system. This book shows you how. From our new Memo to the CEO series -- solutions-focused advice from today's leading practitioners.

About the Authors

Steve Kerr is the former Chief Learning Officer of Goldman Sachs and General Electric. He is a former professor of management and has served on the faculties of the University of Michigan business school, Ohio State University, and the University of Southern California, where he was faculty dean.

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Glenn Rifkin has been a contributing writer for the New York Times for nearly 30 years and has written for dozens of publications, including the Wall Street Journal , Harvard Business Review , Boston Globe , and Strategy & Business.

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