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Peak: How Great Companies Get Their Mojo from Maslow

Peak: How Great Companies Get Their Mojo from Maslow

By Chip Conley

After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot. com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs.

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Book Information

Publisher: Wiley
Publish Date: 10/30/2017
Pages: 320
ISBN-13: 9781119434924
ISBN-10: 1119434920
Language: Eng

What We're Saying

October 24, 2007

I have a new podcast posted where I interview Chip Conley, author of Peak: How Great Companies Get Their Mojo From Maslow. READ FULL DESCRIPTION

October 23, 2007

This week's interview is with Chip Conley, author of Peak: How Great Companies Get Their Mojo from Maslow. Chip runs San Francisco based hotelier Joie de Vivre Hospitality and he is a big fan of Abraham Maslow. Chip has adopted Maslow's Hierarchy of Needs to apply to employees, customers, and investors. READ FULL DESCRIPTION

August 06, 2008

The world is getting smaller and smaller and more businesses are going to other countries. Different ideas are being talked about via conference calls, cell phones, emails and yes, books. Here are what people across the time zones of the world were reading from 800-CEO-READ last month: Canada Strengths Finder 2. READ FULL DESCRIPTION

January 08, 2009

Inc. Magazine has a great feature in their Jan/Feb 09 issue in which they asked their "favorite entrepreneurs for the tips and tricks they have used to pilot their business through difficult times. " One of the twenty three respondents just happens to be one of our favorite authors. READ FULL DESCRIPTION

Full Description

After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors.

Part memoir, part theory, and part application, the book tells of Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how readers can bring about similar changes in their work and personal lives. Conley explains how to understand the motivations of employees, customers, bosses, and investors, and use that understanding to foster better relationships and build an enduring and profitable corporate culture.

About the Author

Bestselling author and hospitality entrepreneur Chip Conley is Strategic Advisor at Airbnb. At age 26, he founded Joie de Vivre Hospitality and turned it into the second largest boutique hotel brand in the world. After selling his company in 2010, he joined Airbnb, and as head of Global Hospitality and Strategy, helped turn it into the world's largest hospitality brand.

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